Privacy Policy

In this Privacy Policy, we will explain to our visitors and users all the ways and means we protect and process the data collected on our platform. We take the protection of personal data collected and stored very seriously, and in this document, we will explain in detail how and why we collect this data, and how you can request to remove, modify, or delete your data from our servers.

If you have any questions, feel free to contact our team directly through the contact tab.

1 – About the Origin of Your Personal Data
Our website may collect some of your personal data for different purposes. To collect this data, we use the following technologies:

• Website: On our website, you can fill out forms, submit comments and inquiries, contact our team, or register on our platform, and your data will be saved for future service.
• Messages and communications: When you communicate with our team via WhatsApp, SMS, email, or other chat platforms, some data may be saved for future reference and to facilitate communication with our clients and users.
• Offline Data: Some data may be collected offline, such as during events or organizations, where we may collect your email or other information to maintain communication and share necessary information.
• Third-party Data: Sometimes, third parties may send us some of your data, such as information received from social media platforms (e.g., Facebook, Instagram, TikTok, or other social networks), government sources, or payment intermediaries.

2 – How and Why We Collect Your Data
It is important that you, our user or visitor, understand how and which personal data we collect and use when you visit our site. We strive to collect the minimum necessary data for your security, but some data is essential to provide the best possible service and for the website’s operation, as described below:

• Marketing: When you fill out forms and register on the website, you may receive emails with promotions and updates. We may collect your name, email, and phone number.
• Website Navigation: When you browse our site, we automatically collect data such as your IP address, browser type, pages visited, time spent on each page, and other information.
• Contact Information: When you contact us, whether via email, phone, or chat, we collect your contact details, such as your name, email, phone number, and the message you sent us.
• Service Usage Information: When you use our services, we collect data about your activities, such as searches, videos watched, pages visited, purchases made, and when you share with us photos, comments, suggestions, questions, answers, information, texts, files, graphics, videos, or other materials, we collect the information you provide.
• Location Data: When you use our services, we collect precise location data to provide the requested services. For example, when you request a delivery service, we collect your address to deliver to the correct location.

3 – Use of Cookies
We use cookies on our website and applications to enhance your browsing experience. A cookie is a small text file that a website stores on your computer or mobile device when you visit it.
Cookies allow us to recognize your browser and provide the best experience while browsing our site. Additionally, cookies help us understand which sections of the site are most interesting to you and which content may be recommended to you. Websites like Google or Bing use cookies, and when visiting them, you should check their policies.
You can block cookies at any time in your browser or clear your cache to remove them.
It is important to note that we try to minimize the use of non-essential cookies, but we use necessary ones to provide a better service, in accordance with the legitimate interest provision of the LGPD. You can disable them at any time in your browser.

4 – With Whom We Share Your Personal Data

• Service Providers: We share your personal data with our service providers who offer services such as marketing, data analysis, payments, email distribution, and others. These providers can only use your personal data to perform these services on our behalf, in line with our instructions.
• Advertisers and Business Partners: We may also share your personal data with companies running advertisements or business partners. However, we only share your personal data as instructed by you.
• Online Communities: When you join one of our online communities, your personal data may be visible to other members of that community.
• Investors: We may share your personal data with our investors. However, we only share your personal data as instructed by you.
• Affiliates and Subsidiaries: We may share your personal data with our affiliates and subsidiaries. However, we only share your personal data as instructed by you.
• Government Authorities and Other Parties: We may be required by law to release or disclose your data to government authorities or other parties, as required by law or for other reasons, such as:
  (i) To comply with a legal obligation;
  (ii) To protect the rights, property, or security of the website;
  (iii) To prevent real or potential harm to property or individuals’ safety;
  (iv) Otherwise, as permitted by law.

5 – Your Rights Regarding Collected Data
This section aims to inform our readers and visitors about their rights concerning their personal data.
According to the General Data Protection Law (LGPD), everyone has the right to information, transparency, freedom, and autonomy in making decisions.
Regarding personal data, individuals have the right to access, correct, delete, port, limit processing, and object to processing.
Individuals also have the right to refuse their personal data being used for marketing purposes or receiving commercial communications at any time.
To exercise your rights, simply contact our team.
We assure you that personal data is treated confidentially, and we take all necessary security measures to ensure its protection.

6 – Security Measures Applied to Data Processing
Security is one of the fundamental pillars of our privacy policy.
All personal data you provide to the website will be treated with total confidentiality and security, following applicable legal standards.
To ensure the protection of your personal data, the website uses various security measures, such as:

• SSL encryption (Secure Socket Layer);
• Firewalls;
• Intrusion detection systems;
• Constant monitoring of networks;
• Use of secure passwords;
• Periodic verification of system security.
  All personal information is stored on secure servers protected from unauthorized access, using the most modern and advanced security systems.
  Our security team is constantly monitoring systems and updating protection measures to ensure that your data is always safe.
  If you have any questions or concerns about the security of your personal data, please contact us.

7 – Request for Modification, Removal, or Alteration
We understand that you may want to modify, remove, or alter your personal data.
If you wish to make a change, removal, or modification, please contact us, and we will do our best to accommodate your request. However, please keep in mind that in some cases, we may not be able to fulfill your request, especially if it is necessary to meet our legal or contractual obligations.
Additionally, please remember that if you request the removal of your personal data from our database, it may affect your ability to use our site and services. If you are unable to make a change or modification, or if you wish to delete your personal data, contact us so we can discuss other options by clicking on the contact tab.